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Privacy Policy

Privacy Policy

Privacy Policy

The Bullying Buddy, LLC ( “The Provider” ) operates the www.bullyingbuddy.com website and the Bullying Buddy App mobile application.  Our mission is to give teachers, school leaders, parents, and students the means to deter, report and document bullying behavior.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

About Us The Bullying Buddy App is just for parents, schools and student and is designed for the whole family, including young children with parent supervision to be used in connection with in-school use and non-school use to provide a method of recording and notifications of alleged bullying activity. We take privacy seriously and this policy is designed to share what information we collect and how we use it. We may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. We also have a Student Data Protection Agreement that we enter into with schools and school districts, that further describes our duties, responsibilities, and commitments with respect to Student Data that we collect or receive. Unless another date is given, the changes are effective upon posting. If we make a material change to this policy we will post notice here before making the change and if we have your parental email address we will contact you to tell you about the changes. Thus, you should review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities when using The Bullying Buddy App’s services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at legal@bullyingbuddyapp.com Children’s Privacy

The only third party service providers we use in our apps are to support our internal operations and we do not collect anything that is personally identifiable in our apps for children, except for those items in fulfilling the services of the App.  We use the personal information we collect from students (or about students from teachers) to provide and improve the Service, for educational purposes, security, and safety purposes, or as required by law. We will not require children to provide more personal information than is reasonably necessary in order to participate in the Service.

Student Account and Outside School Child Account Creation Currently Student Accounts are created in the following ways:

(1) by the student’s parent; (2) by the student’s teacher; or (3) by the student themselves if the teacher elects to provide the student with a unique code. A parent may also set up an Outside School Child Account. (1) By the parent: When a parent sets up a Student Account for their child, they will first need a parent account. In order to set up a parent account and be connected to their child’s school, parents must first receive the unique parent code provided to their child by their child’s teacher or sent through an email/SMS invitation directly from the teacher containing the unique parent code or choose their child’s teacher from the list shown from within the App or Website (the request to join must still be approved by the teacher and/or school). Parents can also set up their account without this unique access code, but will not be connected to their child’s school. In accordance with COPPA, we may ask the parent to provide the date of birth or age of their child, and if the child is under 13, we will also then seek to obtain verifiable parental consent in order to proceed with creating their child’s account. If a parent is connected to their child’s school, we don’t ask the child’s parent for any additional information regarding their child during the Student Account creation, but link the account to the name and information provided by the child’s teacher/school. If the parent is not connected to their child’s school, the parent may provide their child’s first and last name (at the option of the parent) and can create the Outside School Child Account. Once we have obtained parental consent, the child’s account will be set up and a QR code will be accessible on the parent's device to allow the child to log in to their Student Account or Outside

School Child Account. Although not required under COPPA, we may choose to impose parental consent requirements on students and Outside School Child 13 and above at our discretion. (2) By the student’s teacher/school: If a student’s school or teacher elects to utilize Student Accounts in school or otherwise sets up a student’s account, the school will be responsible for obtaining any necessary parental consent under COPPA (including if they choose to act as the agent of the parent and consent on the parent’s behalf – commonly referred to as “school consent” under COPPA) to create the Student Account on behalf of the student and let students access their accounts. The teacher will provide the student’s name to set up the account. After doing so, if the teacher is creating the Student’s Account, the teacher will be able to share a QR code unique to each student. Students can scan the QR code and either enter their account directly and log in and start using their student account. Please note that if you, as a parent, provide an email to the school when the school is obtaining parental consent, we may send an email out to you asking you to verify your child’s account, but you will not receive any other emails unless you have opted in to email marketing or have separately created an account on our Service. For more information on school consent, please see the FTC’s COPPA FAQ’s. (3) By the student: Alternatively, a teacher/school may choose to allow students to set up their own Student Account using the unique code provided by the teacher/school. When students set up their own Account, we ask students to provide a unique username (we advise students not to use their real names), a password and the unique code they have been given by their teacher/school. Consistent with the requirements of COPPA, we also ask for the child’s age, and a parent or guardian email address from the child so we can seek verifiable parental consent or provide parental notice (as applicable). We will not use parent emails provided this way to market our Service to the parent, unless the parent has opted in to email marketing or has separately created an account on our Service. We don’t ask students to enter any other personal information when setting up an account.

Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification We will not retain student personal information for any longer than is necessary for educational purposes and legal obligations, or to provide the Service for which we receive or collect the student personal information. Additionally, we protect students with our industry-leading 3-Tier Student Data Protection Policy: (1) we collect only minimal information from students necessary to register for the Service, (2) we delete a User’s Accounts if they’re inactive for more than twelve months or terminate subscription service. Note, however, some content within a User’s Account will be kept after deletion of the account for school legal compliance reasons (e.g., maintenance of “education records” under the Family Educational Rights and Privacy Act (FERPA)  under state student privacy laws) and will not be deleted until we receive direction. We store non-child user personal information, including content uploaded by Users, for as long as it is necessary to provide products and Service to you and others. The Bullying Buddy, LLC is a member of the PRIVO Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO Seal. PRIVO is an independent, third-party organization committed to safeguarding children’s personal information collected online. The PRIVO COPPA certification Seal posted on this page indicates

The Bullying Buddy, LLC., has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us legal@bullyingbuddyapp.com or support@bullyingbuddyapp.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.

What Student Information is Shown Publicly? No student’s account, or Outside School Child User’s account (“Outside School Child Account”), profile, or portfolio is made available or visible to the public through the Bulling Buddy App. Only the student, the student’s parents, and the student’s teachers or school leaders can see the student’s (or Outside School Child User’s) profile and portfolio. No child can upload content (such as a response to an activity, photo, video, drawing, journal entry, or document) to the Service on Portfolios except through their account. This can’t happen for children without either

(1) the parent providing parental consent directly to Us or

(2) the child’s teacher representing to Us that they have obtained any necessary parental consent, including acting as the agent of the parent if their school policy allows. Parents obligations and false claims

Any and all information collected including name, image, likeness and video recordings of any person alleged to be engaged in bullying behavior, or any non-user, shall not be used for illegal and improper purposes other than to report true bullying behavior to the respective authorities. Parents, teachers and school officials are not share data received and/or recorded onto any social media site including twitter, instagram, Class Dojo, SnapChat, and Facebook, or transferring in any medium including airdrop to another parents phone or electronic device is prohibited. Any uploading or sharing of any data content to any social media site or to another electronic device for purposes of sharing, publication and public viewing shall subject such persons to third party claims of slander, defamation, invasion of privacy, trademark or copyright infringement or other claims. At all times, persons using User’s service shall indemnify The Bullying Buddy, LLC, its owners, representatives, and agents from any claim for the uploading or sharing of recorded data outside the provisions of Terms of Service for the App.

General Privacy What Kind of Information is Collected? There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. The Provider may collect personal data that parents voluntarily provide on the website. The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. The Provider may collect non personal information about the use of the website and apps to help us improve our services.

More About Personal Data We collect personal data when a parent makes a purchase through our online store, subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date, email address, school address mailing or shipping address, telephone number, and payment information. This information may be used to provide services and the sites to you, to process and fulfill your orders, to contact parents about their orders and new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.
Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.

More about Non Personal Data We may use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed). Network and connections information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things like help you to contact the designated provider such as school or law enforcement.

The Provider may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact legal@bullyingbuddyapp.com

A Word About What We Might Disclose As you can see, we collect the necessary personal data, and some nonpersonal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or nonpersonal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Our rights and properties, or to investigate fraud, intellectual property
infringement, and any other conduct that might be illegal or expose Us or a user of its services to legal liability. In addition, we may disclose information collected from a parent in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy. We are not responsible for what parents say and share with other personals.

Links We may include links to third parties from our website or services. We are not responsible for these companies and including a link to them doesn’t mean that We endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Our App and services may also be subject to the terms and conditions and privacy policies of other services that we do not control such as mobile application stores, mobile software platforms, or payment processors.

Security We use generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Us, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, We cannot and do not guarantee and do not accept liability for unintentional disclosure.

Data Retention User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe. We keep your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at legal@bullyingbuddyapp.com

Notice to California Residents: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Our Company to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please send an email to or write us: The Bullying Buddy, LLC Attn: Privacy Officer 1531 Singingwood Ave Pomona, CA 91767 legal@bullyingbuddyapp.com If you have any questions about this Policy or our processing of data about you, please contact us. If you have a concern about our handling of your personal information, please get in contact with us first so we can try to resolve your query. If however, you feel we have not dealt with your concern and that we are failing to meet our legal obligations, you can report this to your local data protection regulator. Information from partners. Advertisers, App developers, and publishers can send us information, including our social plug- ins. These partners receive your data when you visit or use their services or through third parties they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us.  Information Collection and Use While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information"). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. Log Data We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, your location information and other statistics. Cookies Cookies are files with a small amount of data, which may include an anonymous unique identifier, and are sent to your browser from a web site and transferred to your device. We do not presently use cookies. Tracking We use Google Analytics Advertising Features to better understand the use of our website for parents. These features include Remarketing, Impression reporting, integration with DoubleClick and Demographic & Interest reporting. They use cookies and anonymous identifiers to collect information and help target advertising. We do not combine this information with any personally identifiable information you may have submitted when signing up to a newsletter for example. Our systems do not recognize browser “Do Not Track” signals; but, you can opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout. You can also configure your browser to accept or reject cookies. All browsers are different so go to the help section of your browser to find out how to do this. Do Not Track Disclosure We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. Service Providers We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose. Compliance with Laws We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service. Security The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. International Transfer Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Links to Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.